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“Operational Innovations fuel Extraordinary Results”: How Operational Innovation can Transform your Company

Operational Innovation - Process Efficiencies - Business Management

Operational innovation should not be confused with operational improvement or operational excellence.

Those terms refer to achieving high performance via existing modes of operation: ensuring that work is done as it ought to be to reduce errors, costs, and delays but without fundamentally changing how that work gets accomplished. Operational innovation means coming up with entirely new ways of filling orders, developing products, providing customer service, or doing any other activity that an enterprise performs.

Start innovating by downloading your free copy of the
“Deep Change: How Operational Innovation Can Transform Your Company”
article from our Resources page here >

Report originally published by Harvard Business Review


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